Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve your experience on AutoTribes:

a. Personal Information

When you sign up or interact with our platform, we may collect:

• Name, email address, and phone number
• Account login credentials (email, Google, or Apple sign-in)

b. Vehicle and Listing Data

When you list or browse vehicles, we collect:

• Car details, photos, pricing, and descriptions
• User-generated content such as comments or reviews

c. Location Information

We may collect your approximate location to show relevant listings, nearby events, and localized offers.

d. Payment Information

If you make a purchase or payment through AutoTribes, we collect:

• Transaction details (amount, currency, date)
• Payment processor data (we do not store card information directly)

e. Usage and Analytics Data

We automatically collect information about how you interact with AutoTribes, such as:

• IP address, browser type, device information
• Cookies, analytics, and log data to improve performance and security

2. How We Use Your Information

We use your information to:

• Create and manage your AutoTribes account
• Facilitate buying, selling, and community interactions
• Process transactions and verify payments
• Provide personalized recommendations and local listings
• Communicate updates, promotions, and service notices
• Send authentication codes via SMS, WhatsApp, or email for account security
• Improve security, functionality, and user experience

3. Sharing and Disclosure

We do not sell your personal data. However, we may share information in the following cases:

• With Service Providers: Trusted partners such as payment gateways, analytics tools (e.g., Google Analytics), hosting providers, and communication services (SMS, WhatsApp, email providers) who help us run AutoTribes.
• With Law Enforcement: When required by law or to protect our legal rights.
• With Your Consent: If you choose to share listings, reviews, or profile data publicly.

All partners are required to handle your data in compliance with applicable privacy regulations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in
• Remember preferences
• Analyze traffic and usage patterns

You can control cookies through your browser settings. However, disabling them may affect site functionality.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and data at any time by contacting us.

6. Security

We implement industry-standard security measures to protect your data, including:

• Encrypted connections (HTTPS)
• Secure cloud hosting
• Limited employee access to personal data
• Secure OTP delivery through multiple channels (SMS, WhatsApp, Email)

While we take all reasonable precautions, no system is completely secure. Please use strong passwords and keep your login credentials confidential.

7. Your Rights

You have the right to:

• Access and review your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Opt out of certain data collection practices (e.g., cookies)
• Choose your preferred OTP delivery method (SMS, WhatsApp, or Email)

To exercise your rights, please contact us via the details below.

8. International Data Transfers

Although AutoTribes primarily serves users in Kenya, your information may be processed on servers located in other countries. We take appropriate measures to ensure your data remains protected under this Policy.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect product changes or legal requirements. Any major updates will be communicated via email or posted on our website.

10. Contact Us

If you have questions, concerns, or requests regarding your data or this Privacy Policy, contact us at: